Privacy Policy of Alphakek AI

Last Updated: 14 November 2023

Welcome to Alphakek AI. Your privacy is critically important to us, and we are committed to protecting it. This Privacy Policy outlines the types of information that Alphakek AI ("we", "us", or "our") may collect from users of our AI platform and services ("you" or "your"), and how we use, maintain, protect, and disclose that information.

1. Acceptance of This Policy
By accessing and using our services, you agree to the collection and use of your anonymized data in accordance with this policy. If you do not agree to these terms, please do not use our services.

2. Information We Collect
We do not collect any personal data from our users. However, to ensure the functionality and continuous improvement of our services, we do temporarily store the text of users' queries.

Anonymized Query Logs:
When you interact with our services, we retain the text of your queries in an anonymized format for up to 7 days in our logs for the purpose of tracking errors and enhancing service performance.

Cookies and Tracking Data:
We may use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

3. Use of Data
We use the information that we collect:

- To provide and maintain our services;
- To track the usage of our services;
- To detect, prevent, and address technical issues;
- To analyze information so as to improve and enhance our services.

4. Data Retention
The anonymized query data we collect is retained for no longer than 7 days. After this period, all such data will be deleted from our logs.

5. Data Security
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your anonymized data. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: contact@alphakek.ai